Placing International Orders
Most of the products that we carry are available for international shipping.
Orders are considered international when a shipment is sent to an address outside the 50 United States (plus Puerto Rico, USVI, Bermuda, and Guam) or when the billing address for the credit car used to pay for the order is an address outside this area.
Ordering by website – For countries that qualify for website orders, international shipping costs are calculated by our website system. It is common that specific country logistics require that we contact you to confirm your shipping arrangements, and final costs may differ.
Ordering by other methods – If our website will not process an international order for your country, please contact us via any of the alternate methods below.
International orders are non-refundable and all sales are final. By placing an order on our website all international customers agree to these terms.
When your order is placed, we will contact you via email within two business days with the final shipping estimate for your order. You will be notified of the final shipping cost before your order is processed, and this may result in an additional charge or a refund. We will not ship an order internationally without your prior approval and payment of the final shipping charges. (Please see Order Payment below.)
For all international shipments, we use UPS’ Worldwide international services. Due to the daily fluctuation in exchange rates, all price quotes will be given in U.S. dollars only. Shipping costs do not include duty, tax, or brokerage fees.
International orders are shipped only when all ordered items are in-stock to eliminate a second shipping charge.
All goods are shipped duties and taxes collect and we are not responsible for customs, duties, taxes, broker fees, nor any return shipping. All such charges are the responsibility of the receiver.
Orders with a total value (including shipping) less than US$200 may be paid by credit card.
Orders with a total value (including shipping) exceeding US$200 are required to pay via TTF/wire transfer prior to shipment.
Post Order Payment and Charges
Although goods are shipped duties and taxes collect, it is possible that the shipping company may bill you for customs, duties, taxes, broker fees. if this occurs, all international customers agree that we charge the customer and charge their credit card on file for all such charges without advance notice to or authorization from the customer. By placing an order on our website all international customers agree to these terms.